This FAQ section provides answers to frequently asked questions about our services and policies. Please review the information below, and contact us for further assistance.
Q: What types of therapy do you offer?
A: We offer a range of evidence-based therapies, including cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), acceptance and commitment therapy (ACT),and Family Systems. We specialize in treating anxiety, depression, trauma, relationship issues, sleep related conditions and more.
Q: Are your sessions confidential?
A: Yes, all sessions are strictly confidential, as mandated by HIPAA and ethical guidelines. We will only disclose information with your written consent, or as required by law (e.g., in cases of imminent harm to yourself or others; instances of abuse or neglect).
Q: How do I schedule an appointment?
A: You can schedule an appointment by calling our office at 901-836-8326, emailing us at drjudiannjones@gmail.com, or by filling out the contact form on our website. We will respond promptly to schedule your initial consultation.
Q: Do you accept insurance?
A: We are a self-pay practice. We provide you with a detailed invoice (superbill) that you can submit to your insurance company for reimbursement. Please contact your insurance provider to verify your coverage prior to your initial appointment.
Q: What are your fees, and what forms of payment do you accept?
A: Our fees vary depending on the service. Please contact our office for specific fee information. We accept cash, credit cards, and health savings account (HSA) cards.
Q: How long are therapy sessions?
A: Individual therapy sessions are typically 50 minutes in length. Couples and family therapy sessions may be longer, typically 75-90 minutes.
Q: How often will I need to come to therapy?
A: The frequency of therapy sessions depends on your individual needs and goals. Typically, clients begin with weekly sessions, and then gradually transition to bi-weekly or monthly sessions as they progress. This is a collaborative process.
Q: What should I expect during my first session?
A: Your first session will involve an initial assessment, where we will discuss your concerns, history, and goals for therapy. We will also review our practice policies and answer any questions you may have.
Q: Do you offer telehealth services?
A: Yes, we offer secure and confidential telehealth sessions for clients who prefer or require remote therapy. These services are only offered for patients residing in the state of TN or located in TN at the time of service.
Q: What if I need to cancel or reschedule an appointment?
A: We request that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment. Failure to do so may result in a late cancellation fee.